External workforce strategies

JH Workforce Labs partners with HR, Procurement and business leaders to design external workforce strategies built on three pillars: Workforce Design & Governance, Supplier & Partner Ecosystem Optimisation, and Visibility, Analytics & Continuous Improvement. Together, these help you gain visibility into your external workforce, optimise supplier ecosystems, and use data-led insights to drive continuous improvement.

Workforce Design & Governance

This is the strategic foundation 🧩 — defining how, why, and where external talent is used.

It includes:

• Building clear policies, frameworks, and governance to manage contingent labor and services procurement.

• Aligning HR, Procurement, and Legal to ensure compliance, transparency, and risk mitigation.

• Establishing a Total Talent Architecture, integrating permanent and non-permanent workers into one unified strategy.

🧠 Goal: Optimise flexibility while maintaining control and compliance.

This pillar ensures your external workforce strategy is aligned with business goals while managing risk across contingent labour and services procurement.

Supplier & Partner Ecosystem Optimisation

This focuses on who delivers your external workforce — your MSPs, staffing vendors, and service providers. 🤝

It includes:

• Rationalising and segmenting the supply base for quality, diversity, and performance.

• Creating strategic partnerships with top suppliers while driving efficiency through automation and VMS technology.

• Implementing scorecards, SLAs, and governance models to track delivery, cost, and innovation.

🚀 Goal: Build a scalable and data-driven supplier ecosystem that delivers both value and agility.

This focuses on who delivers your external workforce — your MSPs, staffing vendors, and service providers — and how you build a high-performing supplier ecosystem.

Visibility, Analytics & Continuous Improvement

The analytical powerhouse 🔍 — ensuring data-driven insights guide decision-making.

It includes:

• Leveraging VMS / analytics platforms for spend, performance, and compliance tracking.

• Identifying cost-saving and efficiency opportunities through predictive analytics.

• Using data to shape future workforce planning, skills availability, and sourcing strategies.

📈 Goal: Enable smarter, faster decisions that continuously enhance workforce agility and business outcomes.

These insights close the loop between strategy and execution, ensuring your external workforce strategies evolve with market conditions and business needs.