SaaS Evaluation

Current state vs future: is your VMS or procurement platform really delivering?

What we do
Independent SaaS evaluation and technology health checks for workforce and procurement platforms. We help you understand whether your VMS, SRM or procurement solution is fit for purpose today – and what you’ll need tomorrow.

Optimise

Are you using your current platform to its full potential? We identify configuration gaps, adoption issues and missed functionality so you can optimise your existing VMS or procurement SaaS before considering a change.

Renew

Is it time to renew, re-tender or replace? We provide vendor-neutral insight so renewal decisions for workforce and procurement technology are based on evidence, not just contracts or marketing.

Evaluate

Going to market for a new solution? Our SaaS evaluation and selection support compares platforms against your requirements, use cases and total cost of ownership – not just feature lists.

SaaS Evaluation, Technology Health Checks & Advisory

Making Sure the Technology You Buy Actually Delivers.

Overview

Technology promises efficiency, visibility, and control. Yet too often, enterprises invest in SaaS solutions that underdeliver once implemented.
At JH Workforce Labs, we help organisations cut through the noise and make confident decisions about their workforce and procurement technologies.

Whether you are going to market for a new platform or questioning the value of an existing one, our independent advisory approach ensures every decision is data-driven, requirements-led, and aligned to your strategic goals.

Where We Help

We usually support clients in three situations:

1. Platform Strategy & Requirements Definition

If you are preparing for an RFX or market evaluation, we help you:

Translate business needs into clear functional and technical requirements
Define evaluation criteria, scoring models, and use-case scenarios
Align stakeholders across HR, Procurement, IT, and Legal
Create documentation that vendors can respond to clearly and comparably

2. Market Evaluation & Selection Support

If you are going out to market, we help you:

Assess the suitability of VMS, SRM, or procurement platforms
Review vendor capabilities, integration models, and service maturity
Facilitate demos and structured evaluation workshops
Identify total cost of ownership, not just licence price

3. Technology Health Check

This independent technology health check gives you a clear view of whether to optimise, renew or replace your current platform. If you already have a platform in place, we help you:

Evaluate whether it is still fit for purpose and aligned to current business needs
Review utilisation, adoption, and process compliance
Identify unused features or “shelfware” that were part of the original promise
Benchmark performance against market standards and best practice

Typical Platforms We Evaluate

Our experience spans a wide range of workforce and procurement technologies, including:
SAP Fieldglass, Beeline, Magnit, VNDLY, Coupa, Ariba, Workday, ServiceNow, Salesforce, and other SaaS procurement, sourcing or CRM platforms.

We are completely vendor-neutral, ensuring that your evaluation remains independent and focused solely on business outcomes.

Our Approach

Our method is simple but rigorous:

Assess – Understand your current systems, workflows, and business objectives.
Analyse – Evaluate platform capability, configuration, and adoption.
Advise – Recommend optimisation, replacement, or renewal strategies based on evidence.
Align – Build stakeholder consensus and prepare the roadmap for next steps.

Our goal: to ensure technology supports the process, not the other way around.

Why Work With JH Workforce Labs

Over two decades of experience implementing and optimising workforce technology globally
Deep expertise in both VMS and services procurement ecosystems
Cross-functional understanding of HR, Procurement, and IT integration
Proven independence from vendors and solution providers
Focus on measurable outcomes and operational improvement

Outcome

By the end of each engagement, you will know:

Whether your current platform is optimised or underperforming
What your organisation truly needs from its next technology investment
How to build a business case and requirements model that vendors respect
Where the value gaps lie between what was promised and what was delivered

We help enterprises make technology work for them — not the other way around.

Not sure whether to optimise, renew or replace your current platform? Reach out for tailored workforce solutions and a clear, evidence-based recommendation.